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1.5

My bill average around Nov bill was about $75. Then I got a bill in the mail Dec for $45.

I paid it. Now I get a credit notice of $325 saying it will be shut off in 15 days if I don't pay. So I created an online account to look at things, turned out that my $45 in Dec was really supposed to be $120 BUT they accidentally credited my account 75 twice from the Nov amount and didn't notice until after my Dec amount was already sent, so my 45 bill should have really said 120, and they didn't even bother to tell me! So now I am behind and just got a bill that jumped up to $260?

WHAT IS THIS. Terrible billing and customer service.

Reason of review: Order processing issue.

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