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I have been a customer since they took over from Fred Fuller. I called to ask about cleaning boiler but never scheduled the appt. A week later in December, the guy shows up unannounced to clean it. When I received the bill for $217 I was shocked. Then I noticed he set...
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2.1
#1009924
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I'm a new customer, called on Wed to get a quote for Oil (Great Price). We set up my new account (very quick & easy). The customer service person said delivery in Somersworth is on Monday's, and asked if that would be OK, I said I don't think so I was pretty low... she...
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Anonymous
Anonymous

The person who posted this "review" would have you believe that they experienced great service and logged in to a website called Pissed Consumer to rave about it. It is far m...

4.6
Somersworth, New Hampshire
#1002011
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Rymes Propane And Oil Oil Tank Refill Review

Delivered oil when scheduled, deducted cents per gallon when I paid with a credit card within time frame as cash...cod. Will use again.
4.4
Details
Billing Practices
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#991780
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Got a phone call today from Rymes saying they could not deliver oil because driveway needed sanding.. it did not on Tuesday. Two other delivery trucks, the propane people and the garbage people made it in and out the day before and the driveway had not changed as I had...
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#989125
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Rymes Propane And Oil Oil Tank Refill Review

Rymes delivered 150 gallons of prepaid fuel oil to the wrong house. They refused to bring us oil for another week even though they made the mistake. We had prepaid and our tank was running dry. Demanded to speak to a supervisor......who was conveniently unavailable. No one called me back.
#988646
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called for a price to clean my furnace.It was 125 hr plus parts [reasanable]young dude comes to clean he is there for 3.34 hours leaves with a non working furnace.we call and another young dude comes next day. he changes the nozzle then he leaves non working. on the...
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Somersworth, New Hampshire
I didn't like
  • Culture of dishonesty
  • No follow up from customer service
  • Threatening ltr after bill paid
#981256
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Rymes freely admitted that they delivered 100 gals of #2 fuel oil by mistake; I did not order it. Then Rymes demanded payment. Rymes repeatedly refused my offers to pump it from my tank then initiated small claims court 2 hours from my home. Judge heard that Rymes...
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1.4
Ossipee, New Hampshire
I liked
  • Driver
I didn't like
  • Culture of dishonesty
  • Collections practices
  • Management
#976323
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Called a week in advance to schedule propane delivery, my first one with this company, as they only come to my town on Tuesday, only to get home at 4:30 and find no delivery, prompting me to call and made to feel bad about that and told it was still coming. Never did...
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#968605
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Read your Rymes contract very carefully... Even after you cancel service you must write a letter to Rymes to fully cancel automatic delivery. If you do not they have every right to come and fill your tank and you must pay for it. Also they do not offer emergency...
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Anonymous
Anonymous

They do have emergency service. No light and out of fuel are 2 that are 24 hour emergency. They have come out to my house twice due to a no light within hours. First was th...

1.1
#957367
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These guys fill my tanks and two weeks later, when I'm out of the country, they pull them without paying me for my propane, giving me warning, letting me know the cause, or ensuring that my home would stay heated. They claimed (after they pulled the tanks) I had...
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Marlow, New Hampshire
I didn't like
  • Lies from the top
#942263
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