Latest review first
I'm on a budgetary payment with Rymes. Two years in a row, they put me on a hold for delivery when my "Budget" payment was a month behind and happily let me run out of heating oil. When I check my account I find they have enough of my money to fill my tank, but when I...Read more
Rymes Propane and Oil - New Hazadous Material Fee.
A few monhs ago, noticed a new hazadous material fee charge of about $2.50 added to each bill. I don't believe I was ever informed this was about to happen. I have also noticed that monthly deliveries at this time of year have now changed to every 2 weeks..Obviously increasing deliveries with the added fee helps their profits.. I live in a condo and the association has a contract with them. Otherwise, I would look elsewhere.. Have never liked this company...
Rymes Propane and Oil in Ossipee, New Hampshire - Breach of contract!
Rymes and i entered into a legal binding contract and they are now adding delivery fees outside of our contractual agreement. After several times contacting them they said a manager would contact me been 2 weeks no call.they are also threatening to stop delivering if i dont pay the fee outside of our signed contract! They are scammers and shouldn't be trusted! What is a signed contract for if they dont abide by it! Filing a complaint with the Attorney General office in NH for unfair trade practices and breach of contract!This company is crooked and doesnt respect there customers! I will be switching from them as soon as the heating seasone is over TERRIBLE COMPANY!
Ossipee, New Hampshire
Rymes Propane and Oil in Ossipee, New Hampshire - New hazard fee imposed for pre buy
Rymes 3 months into pre buy contract adds new fee for each delivery with out notification and says they can add fee whenever they want and nothing you can do about it.
Ossipee, New Hampshire
Rymes used to be a good company but something changed. They hadn't delivered propane since July. I called last week asking when they would deliver (I'm on automatic delivery), they said at the end of the week. End of week came and went, no delivery. On Saturday, fuel...Read more
I didn't like
- Bad customer service
First off they put you on hold forever.second they dont get back to you in timely manner.not listening to the customer and mgr is never available.how are you able to stay in business like that.and when on hold add says available 24/7.hows that work when they dont get...Read more
New London, New Hampshire
I have tried to contact the manager in the New London office multiple times. Left him several voicemails, with zero replies. Went in to the New London office to see him personally and the nice lady in there told me he was not there and did not know when he would...Read more
John in Berwick, ME, 09/22/2018 Rymes propane (60 gallons) was mistakenly delivered to my home in Berwick, ME Driver admitted mistake. I was told by him to wait for contact from Rymes. Contact came very quickly from Rymes in the form of an unrequested account number...Read more
Somersworth, New Hampshire
They will work with you to fix any problem. They took over for Fred Fuller and I am totally satisfied. Replaced so many parts my furnace is like new. They only charged me with original quote. Wow saved bucks and my furnace has run non stop since being fixed last fall....Read more
I paid a 74 dollar bill well before the due date which left a 0 balance. As it turned out rhymes had posted the payment to another account. They called and try to collect again repeatedly. I asked them to find the missing payment repeatedly. We even sent them a copy of...Read more
Antrim, New Hampshire
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