John in Berwick, ME, 09/22/2018
Rymes propane (60 gallons) was mistakenly delivered to my home in Berwick, ME
Driver admitted mistake. I was told by him to wait for contact from Rymes.
Contact came very quickly from Rymes in the form of an unrequested account number set up by Rymes requesting payment for the propane.
I immediately contacted Rymes seeking a fairer settlement. Their response was that they would set up an easy monthly payment schedule for me. I responded saying, "OK, if that is the best you can offer then I will pay you nothing."
They reported me to the Credit Bureau and my otherwise stellar credit rating (800++) has taken a points deduction.
I am currently trying for a better resolution with the Attorney Generals' Office in Maine. Wish me luck!. At least they seem more help and
Rymes is combative, belligerent and assumes no culpability in this matter. They would like me to quit my griping and just pay up.
Reason of review: unrequested delivery of propane.
Preferred solution: make the driver pay for the unrequested delivery of propane. His delivery instructions were quie clear. The propane was supposed to go to my neighbor across the street..