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Called a week in advance to schedule propane delivery, my first one with this company, as they only come to my town on Tuesday, only to get home at 4:30 and find no delivery, prompting me to call and made to feel bad about that and told it was still coming. Never did...
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#968605
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Read your Rymes contract very carefully... Even after you cancel service you must write a letter to Rymes to fully cancel automatic delivery. If you do not they have every right to come and fill your tank and you must pay for it. Also they do not offer emergency...
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Anonymous
Anonymous

They do have emergency service. No light and out of fuel are 2 that are 24 hour emergency. They have come out to my house twice due to a no light within hours. First was th...

1.1
#957367
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These guys fill my tanks and two weeks later, when I'm out of the country, they pull them without paying me for my propane, giving me warning, letting me know the cause, or ensuring that my home would stay heated. They claimed (after they pulled the tanks) I had...
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Marlow, New Hampshire
I didn't like
  • Lies from the top
#942263
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Rymes Propane And Oil Customer Care Review

Rymes Propane and Oil
#901832
1.0
Details
Terrible company. No sense if customer service. It's all about the. The customer means nothing. Run away!
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Short Review on April 05, 2016

Rymes Propane and Oil
#824208
2.1
Details
They advertise one price with a giant led sign, then when they deliver they tell you they got the oil from a different town so they charge you more.
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Exchange, Refund and Cancellation Policy
Reliability
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Rymes Propane And Oil Propane Service Review

Rymes Propane and Oil
#795089
Ran out of oil three times on auto delivery
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Other Product Review

Rymes Propane and Oil
#717669
4.6
Details
My experience with Rymes customer service in the Londonderry area was great. I set up a contract with them and they were very helpful. Al
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This is a copy of a email I just sent them: Could you please tell me what the emergency was that one of your truck drivers went through a red light at the Regional Drive Lights (Route 106) and almost hit someone head on? This happened about 15 minutes ago, I was the...
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#935352
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Extremely disappointed at their ability to resolve a problem. We ordered our oil tank to be filled and charge on delivery. Charged 400 on Thursday but our tank is still empty. Called to confirm the delivery, they said we hadnt checked our tank properly and that our...
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#935198
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Last week we had our furnace serviced. Nice young knowledged kid came out. He ended up calling his manager because he found a hole inside. They took the furnace apart and shut down our hot water. Told us they would call the next day with a quote. Manager called back...
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Rockland, Maine
#933568
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I called and ordered oil last week with no issues and great service which normally is always the case. However, I then called back which happened to be "after hours" on Friday due to my husband letting me know that he was unsure if we had enough left in the tank and to...
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1.0
I didn't like
  • Very bad customer service
#929964
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my hot water heater failed after only 6 months use. of course they didn't have parts. I have been waiting for a week and they cannot even tell me the status of what's up! every time I call they say "waiting for parts". I can't get past the receptionist. Remember this...
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#921684
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Hate hate hate this *** company. Used to say it everytime I had to call them. Was a commercial propane customer for 4 years. Installation went well, but the good service ended there. Was told my rate would be $1.55 a gallon... then watched as my bills went through the...
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Anonymous
Anonymous

Lol, love these stories.. there is no locking in on commercial accounts for endless amounts. Do you expect any propane or oil companies to guarantee a forever rate and when t...

I recently tried to order oil on line - NO option to do so. So I had to call - they delivered next day - GREAT! Then 2 days later, I tried to pay on line with a check - couldn't process. So I tried to use a credit card they had on file...it wouldn't process. WTF? So...
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#885820
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