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I had the opportunity to meet the manager from the Martha Vinyard’s office and I have to say he was the nicest man! It was freezing...well below zero and very windy. He had to trudge through 3 feet of snow and try to find our tank and never once complained. I wanted to...
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#1163312
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I tried calling no less than 7 Rymes offices to place a request to fill my tank. All recordings said "you have reached a non working number". We had about 1/8 tank and several small electric fireplace/logs & portable electric radiators to get us through, so the...
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Anonymous
Joe Backer

Can't get a hold of them...oil is just about out. And our furnace keeps shutting off even though Rymes supposedly just serviced it a month ago. On top of all that, they keep s...

#1163033
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Just recently switched to this company and I can guarantee you I won't be with them long. I love how they act like they're the champions of low income families and have 24 hr guaranteed service.......uuuunless u call their emergency line. We have 2 young children and...
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1.0
#1160702
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My boyfriend ordered a delivery WEEKS ago when we were down to a quarter of a tank. The first time they tried to deliver the driver "couldn't find the tank" the second time he "didn't have the hook up he needed" and then we were told they would deliver over the weekend...
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#1160634
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All of the Rymes oil business numbers in the entire state I have tried to call and they all say “you have reached a non working number”, which to my knowledge usually means that the phone bill has not been paid or they no longer have that number , sounds very fishy for...
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Anonymous
Anonymous

had same issue when i got threw they said when the ammount of calls on hold hit 70 the phones kick off, must be true i kept calling and finally got threw

1.0
#1160300
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Schedualed then reschedualed then reschedualled again , service truck broke down in my yard when asked if that was the ONLY service truck RYAMES had the answer was YES!! NOT impressed with FIRST IMPRESSION with the switch to that company!! WTF OMG.........".."...........
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1.0
#1154041
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Moved JEFFERSON NH from MI 2015.Had bad experiences in MI getting overcharged 4being physicians&living Sand Pt.but NOT in JEFFERSON NH. RYMES HELPED ME OUT,I'M DISABLED&have numerous disabled animal rescues.WE ARRANGED AUTO REFILLS ON PROPANE&OIL&NEEDED EMERGENCY...
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5.0
Lancaster, New Hampshire
#1124573
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Rymes Propane and Oil - Don't want to help

I wanted a price on a oil tank and a new furnance. I must have heard three times they only have one tech on. The person in the office wanted me to make an appointment nearly five weeks out.
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1097854
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I had an old bill from a previous company that they took over and Rymes Propane and Gas took me to court early in 2017 after my mom passed away and after my daughter's boyfriend vandalized my house and have not had a chance to morn my mom's death. I lost my apartments...
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#1080864
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Rymes bought out FF, I had an old bill they brought me to court over (yes this is all my fault, if I had just paid it we would have been fine whatever.) so here I am, making my monthly payments like a good girl, I call Rymes to see what is left on the bill, and she...
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1.0
I didn't like
  • Very bad customer service
#1054768
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