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Apparently they can careless about how they treat customers because they have many right now.
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Anonymous
terry069

I agree also!Ive been with them since the begining I prepaid for 100 gallons of fuel oil.They asked me what i had in the tank and i said the gauge read empty. that was on a fr...

1.0
#1180354
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My bill average around Nov bill was about $75. Then I got a bill in the mail Dec for $45. I paid it. Now I get a credit notice of $325 saying it will be shut off in 15 days if I don't pay. So I created an online account to look at things, turned out that my $45 in Dec...
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1.5
#1176408
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On Jan 5 2018, after a winter storm & loss of power we experienced an electrical surge which knocked out our Rinnai wall furnace, our Rinnai hot water heater, our CD player & surround sound, two garage door openers, two clock radios & one telephone extension unit. We...
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#1176146
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Rymes Propane and Oil - Failure to hook up propane correctly

I paid rhymes oil company back in november for tank installation and propane hookup. It is now mid january and the gas is still not connected. Customer service refuses to set up a date to finish the job. Employyes are rude.
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Value for money
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#1167562
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We have a 74 year old woman and 90 year old husband next door here in Brookfield NH and their tank was empty two weeks ago. They called, rhymes says no we ONLY deliver there on Weds then said theyre just too busy so she will have to wait 2 weeks... NOW after they have...
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#1166217
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I had the opportunity to meet the manager from the Martha Vinyard’s office and I have to say he was the nicest man! It was freezing...well below zero and very windy. He had to trudge through 3 feet of snow and try to find our tank and never once complained. I wanted to...
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#1163312
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I tried calling no less than 7 Rymes offices to place a request to fill my tank. All recordings said "you have reached a non working number". We had about 1/8 tank and several small electric fireplace/logs & portable electric radiators to get us through, so the...
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Anonymous
Joe Backer

Can't get a hold of them...oil is just about out. And our furnace keeps shutting off even though Rymes supposedly just serviced it a month ago. On top of all that, they keep s...

#1163033
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Just recently switched to this company and I can guarantee you I won't be with them long. I love how they act like they're the champions of low income families and have 24 hr guaranteed service.......uuuunless u call their emergency line. We have 2 young children and...
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1.0
#1160702
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My boyfriend ordered a delivery WEEKS ago when we were down to a quarter of a tank. The first time they tried to deliver the driver "couldn't find the tank" the second time he "didn't have the hook up he needed" and then we were told they would deliver over the weekend...
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#1160634
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All of the Rymes oil business numbers in the entire state I have tried to call and they all say “you have reached a non working number”, which to my knowledge usually means that the phone bill has not been paid or they no longer have that number , sounds very fishy for...
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Anonymous
Anonymous

had same issue when i got threw they said when the ammount of calls on hold hit 70 the phones kick off, must be true i kept calling and finally got threw

1.0
#1160300
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