Rymes Propane and Oil - Customer Care Review from Concord, New Hampshire
We have been a customer of rymes for many,many, years, everyone in my family uaes that company. Back in decemeber they delivered double the amount of oil we requested.
Thwy admitted it was their mistake, and offered a small discount. When speaking to one of the owners he was rude ans belittling to my husband and i with his choice of words. We did not reach a reasonable agreement and are forced to pay for what we didnt order. Needless to say they have lost us as customers and many of our family members will be dropping them as well.
Their customer service skills are awful and do not care about customer loyalty! Very dissappointed with this company.
Reason of review: Poor customer service.
Location: Concord, New Hampshire
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